For home-service companies

Call your customer before they call you.

Cue watches the equipment your service plan covers and tells your team what is wrong while it is still a maintenance visit, not an emergency. You own the customer, the billing, and the markup.

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Live: real equipment in real homes, monitored right now.

The problem

Your plan is blind between visits.

Between visits, every covered home is a black box. The first sign of a failing compressor is a spoiled-food call. The first sign of a dead sump pump is a flooded basement. Your plan promised peace of mind; the angry phone call says otherwise.

Cue puts eyes on covered equipment so the next failure is your early call, not their emergency.

What Cue catches

The calls you make instead of the calls you get.

The quiet failure

A sump pump that will not run when the storm comes. Silence is the failure your customer discovers standing in water. Cue looks for it every day.

The unit working too hard

A compressor that never rests is next month's emergency call. Cue flags it while it is still a scheduled maintenance visit.

The slow slide

Recovery times stretching, runtime creeping — slightly worse every month. Nobody notices a two-percent drift. Cue does, and your tech gets there first.

The job that looks done but isn't

Powered, connected, humming — and still not doing its job. Cue watches whether the work gets done, not whether the light is on.

How it works

Observe → Baseline → Detect → Confirm → Explain → Route → Act → Learn

No dashboards to babysit. Cue watches, checks itself, and hands your team a call worth making.

1

Observe

A small sensor watches each covered asset: fridge, sump pump, HVAC, water heater.

2

Baseline

Cue learns each unit's normal. Every home is different; the baseline is theirs.

3

Detect

When a unit leaves its normal, Cue notices — usually weeks before the homeowner would.

4

Confirm

Your team is never paged for a maybe. Cue checks before it speaks.

5

Explain

The alert reads like a tech wrote it: what changed, what it likely means, how sure we are.

6

Route

It lands in your dispatch queue and, if you choose, on the homeowner's phone.

7

Act

Your office calls. Your tech rolls with the evidence already in hand. Nothing happens without a human saying yes.

8

Learn

After the visit, Cue verifies the fix held and keeps score. Renewal conversations write themselves.

Provider / action network

Your techs arrive knowing what they're walking into.

Qualified, evidence-backed work from the homes you already serve — history, urgency, and context attached before the truck rolls.

qualified events instead of cold leads
evidence before dispatch
urgency scoring
service history
outcome feedback
better triage
optional white-label verticals
Accountability

Walk into every renewal with receipts.

Cue records what it caught, what your team fixed, and whether the fix held. At renewal time the customer sees what the plan did all year — and the false-alarm rate is on the table too. We keep score so you can show it.

Live today

HomeCue turns equipment behavior into service action.

HomeCue watches the equipment your plan covers, warns your team while the problem is still small, and verifies the repair actually held. Your customer feels looked after; your board fills with planned work.

Safety and consent

Cue recommends. Humans authorize. Outcomes teach.

no irreversible action without approval
evidence and missing evidence must be visible
consent is explicit by data source and route
claims, care, employment, financial, legal, and health actions require human review
users can dismiss, correct, and label outcomes

Partner with Cue

Demo, pilot, partnership, or integration — tell us what you're watching.

Talk to us